At The Apothecary Store we use Australia Post to deliver your purchases within Australia. You have the option of choosing Regular Parcel Post or Express Parcel Post.
Please note the Australia Post system is experiencing major delays in some areas of Australia due to the current COVID-19 restrictions.
We aim to dispatch your order to you as quickly as possible and usually ship within 1-4 business days.
Once your order has been shipped by Australia Post you will receive a confirmation email from The Apothecary Store which will include your Australia Post tracking number.
Express Post remains our fastest postal service, but our next-business-day guarantee is currently suspended.
This change is necessary due to:
- COVID-19 health and safety regulations applying to workplaces
- fewer passenger flights (which we usually rely upon to carry many of our parcels)
- ongoing COVID-19 disruptions.
We’ll reinstate our next-business-day guarantee as soon as we can.
AUSTRALIAN DELIVERY TIME-FRAMES
Regular Parcel Post 2-8 business days depending on your location within Australia.
Express Parcel Post 1-4 business days depending on your location with Australia.
We highly recommend our rural or regional customers upgrade to the Express Parcel Post service for a small fee and have peace of mind your parcel will be with you in 1 to 3 business days.
We cannot guarantee when an order will arrive and any shipping or transit times offered here are only an estimate as supplied to us by Australia Post. Please refer to the Australia Post website for more accurate delivery times.
Please note we do not ship orders on Saturday or Sunday or on Victorian or Australian Public Holidays.
AUSTRALIAN SHIPPING PRICES
We offer Free Regular Delivery when you purchase over $100.00 of products online and Free Express Delivery when you purchase over $200.00 of products online.
Australia Post Regular Parcel Post Prices:
Up to 500g- $10.95
501g - 1kg $13.95
1kg - 3kg- $15.95
3kg - 5kg- $21.95
Australia Post Express Parcel Post Prices:
Up to 500g $12.95
501g - 1kg $15.95
1kg – 3kg $18.95
3kg - 5kg $25.95
NEW ZEALAND DELIVERY
We now ship to New Zealand via Australia Post. Shipping prices are based on the weight of your order and calculated at checkout.
USA & CANADA DELIVERY
We now ship to the USA and Canada via Australia Post. Shipping prices are based on the weight of your order and calculated at checkout.
If you would like to place an international order click here and please email us your order.